Benchmarking

Benchmarking done better than anyone else

As the world’s No. 1 most used management tool*, benchmarking is a must for organizations that want to survive—and thrive—in an increasingly competitive marketplace. Knowing where you stand is the first step in getting better.   

Open Standards Benchmarking

Learn exactly where you stack up against the competition using comprehensive tools available through Open Standards Benchmarking. Launched in 2004, this is built using the widely adopted APQC Process Classification Framework with over 1,200 standardized measures spanning people, process, and technology. Open Standards utilizes APQC’s seven-step validation process to ensure the highest level of accuracy of data and provides participants with detailed reports across varying peer groups.

The Open Standards database is underwritten by organizations that support the creation of common, open frameworks to measure processes. As such, there is no cost to members to participate.

Custom Benchmarking

When you have a specific need, tap APQC’s custom services. Using our proven methodology and best practices in process and performance management, APQC takes the guesswork out of which practices can truly be called “best.”

APQC knows that an implementation effort is only as good as the information it draws from—numbers culled from a Web search or stale studies simply don’t deliver the confidence you need to make decisions or pinpoint investments and develop a realistic business case for change. Learn more about our benchmarking methodology.

Use our online tools

Find out how you stack up against the competition using performance measures adopted by thousands of firms around the globe. Assessment tools and benchmark data are available for professionals in financial management, human capital management, information technology, innovation, product development, and supply chain management. A variety of options are available based on your needs:

• Do you need benchmarking data now, in real time?
• Do you need high-level indicators of performance, including a gap analysis of how you compare with peers?
• Are you looking for a comprehensive assessment of your performance against peers? Try our benchmarking assessments page.

Learn more about our assessment tools to find out which one is ideal for you

All of our work is built on the groundbreaking work of the Open Standards Benchmarking Collaborative, ensuring the highest levels of data integrity and accuracy.

Because of all the research APQC does, they make it available to their members online. I’m often going in online to download reports.

Marcie Zaharee,
The MITRE Corporation

 

The Open Standards database is underwritten by organizations that support the creation of common, open frameworks to measure processes. As such, there is no cost to members to participate.

First and best in improvement

APQC was the first to introduce benchmarking, through our involvement in the creation of the Malcolm Baldrige National Quality Award and the launch of our award-winning  methodology. Today, with more than 30 years of experience, APQC is the world’s most trusted source for benchmarks and the best practices that emerge from a focus on innovation and improvement. With the launch of the Open Standards Benchmarking movement, the ability to benchmark core processes in a cost effective and reliable fashion has grown significantly. Today, APQC houses the world’s largest database of benchmarks and best practices, offering its member organizations the most effective, powerful, and user-friendly way to access its 1,200 performance measures and supporting benchmarks. Whether you need quick directional data or a comprehensive road map to world-class performance, we have the proven tools and expertise—available just in time.

*Source: Bain & Company Global Tools and Trends 2009

What is Benchmarking? How can it help my organization?  Learn how APQC can help your business succeed by becoming a member today.

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